Giving FAQ

Table of Contents
    Add a header to begin generating the table of contents

    Ways to Give

    Online
    Give online by visiting sendrelief.org/donate.

    Mail
    Please make checks payable to Send Relief and include a memo or separate note if you wish to designate your gift. All gifts without a designation will be directed to the greatest need. We are not able to accept cash.

    Mail to:
    Send Relief
    PO Box 117246
    Atlanta, GA 30368-7246

    Phone
    To give a gift over the phone, call us at 1-833-SENDHOPE or 1-833-736-3467.

    Tribute gifts are accepted by mail or online.

    To mail, send your check with a note detailing the fund, type of tribute (in memory or in honor) and indicate the name and address of who you want to receive an acknowledgement.

    Mail to:
    Send Relief
    PO Box 117246
    Atlanta, GA 30368-7246

    To make a gift online, complete the giving form, click the “Select Your Tribute” button and complete the tribute information.

    You can set up a recurring gift of any amount on a schedule of your choice when you give online. Under "How often will you donate?" select your frequency and start date. Please contact the Giving Team with questions about recurring gifts.

    The Send Relief self-service portal enables you to easily manage your online giving. You can view your giving history, update payment methods, manage recurring gifts and more.

    To get started:

    1. Visit the Send Relief Donor Self Service Portal.
    2. Enter the email address you use for online Send Relief giving and click “Get Code.”
    3. Check your email for a one-time access code and enter it on the web page. You will then be taken to your dashboard.

    In the future, you can continue to use the “Get Code” option to log in. Or, you can create a password by following these steps:

    1. Once in your portal account, click on your name in the top right corner and select “Update Profile” from the drop-down menu.
    2. Verify your contact information and create a new password.

    For your convenience, a portal login is located on the Send Relief home page in the “Give” button drop down.

    If you need assistance, email [email protected] or call 833-736-3467.

    Many employers sponsor matching gift programs and will double or triple charitable contributions made by employees, retirees or spouses.  To see if your company will match your donation and how to make a request, visit our Matching Gifts page.  If you have questions, please contact the Giving Team.

    Please contact the Giving Team for suggested language appropriate to your specific legal document and any specific designations. However, we encourage you to work with your legal professional to ensure your estate planning goals are met. The following is basic information your professional will need:

    Legal Name: Send Relief, Inc.

    Tax ID: 75-1977130.

    Office address: 4200 North Point Parkway, Alpharetta, GA 30022.

    Please do not mail your gifts to this address.

    If you would like to donate personal property or real estate to Send Relief, please contact the Giving Team.

    Please contact the Giving Team prior to donating any securities to Send Relief. Securities, held under DTC registration, can be transferred to Morgan Stanley Smith Barney, the securities custodian for Send Relief. We recommend a donor consults with a financial advisor or tax professional before gifting stock.

    Please provide your broker with the following transfer information:
    Morgan Stanley Smith Barney
    Graystone Consulting
    700 Spring Forest Road, Suite 200, Raleigh, NC 27609
    Send Relief
    Account Number #773-122505
    Stock Gifting Account DTC #0015

    General Questions

    No administrative fees are taken out of your gift. Every dollar given to help people in need is applied to our relief and development efforts.

    To update your mailing address, please visit the Send Relief Donor Self Service Portal and email [email protected]. To update your email, please contact the Giving Team.

    Receipts are issued for each mailed donation via USPS within two weeks of receipt. Online donations receive an emailed receipt. Annual statements are mailed by the end of January or can be downloaded from the Send Relief Donor Self Service Portal at any time. If you did not receive a receipt or have a question about your statement, please contact the Giving Team.

    Send Relief is a partnership between the North American Mission Board (NAMB) and the International Mission Board (IMB). In 2020, Send Relief expanded its work to include international efforts and is now the combined compassion ministry for Southern Baptists.

    Send Relief Gift Catalog

    Items in our gift catalog are examples of ways Send Relief helps people all around the world. When you “purchase” an item from the catalog, you are donating to a fund for projects in that category.

    For example, a gift of 10 Chickens is a donation to the Community Development Fund where providing farm animals is one way that Send Relief helps local families in under-developed communities. A gift of a Tarp is a donation to the Crisis Response Fund where emergency items provide assistance for victims of hurricanes, floods, and other types of crises.

    Send Relief puts your gifts to work all year through national and international projects. While each item in the catalog represents actual projects by Send Relief, we are unable to track specific donations. However, we can send samples of projects your gift may have funded. Please email [email protected] to request sample projects.

    Legal & Tax

    Send Relief is a registered 501(c)3 organization with tax identification number 75-1977130.

    Send Relief is a tax-exempt, nonprofit organization under 501(c)(3) of the IRS Code; we are qualified to receive tax-deductible donations. A receipt is issued for each gift received. We encourage you to work with your tax professional to ensure your individual charitable goals are met in completing each gift.

    Send Relief is accredited by and follows the strict guidelines of the Evangelical Council of Financial Accountability (ECFA).  We are further accountable to our Board of Trustees and to Southern Baptists. Send Relief publishes an annual online ministry report that can be downloaded for more information.

    IRS regulations require that contributions sent by private carriers (i.e., FedEx, UPS, etc.) must be dated based on the date of receipt by the charity. Gifts sent through USPS can be dated and receipted based on the envelope’s postmark.

    Security & Privacy

    Send Relief’s online giving option utilizes industry standard, best practice encryption to process your gift. We do not retain your credit card information. Information for recurring gifts is processed through a third party, which is accountable to the same security regulations as the banking industry.

    Your privacy, as well as your personal information, is very important to us. Please refer to Send Relief's privacy policy.

    Still have questions?

    [email protected]

    For additional information regarding giving, email us at [email protected] or call 1-833-SENDHOPE.