Giving FAQ

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    Ways to Give

    How can I give to Send Relief?

    1. Online
      Give online by visiting sendrelief.org/donate.
    2. Mail
      Please make checks payable to Send Relief and include a memo or separate note if you wish to designate your gift. All gifts without a designation will be directed to our greatest need fund. We are not able to accept cash.

      Send your checks to:
      Send Relief
      P.O. Box 117246
      Atlanta, GA 30368-7246

    3. Phone
      To give a gift over the phone, call us at 1-833-SENDHOPE or 1-833-736-3467.

    How do I make a gift in memory of or in honor of an individual?

    Tribute gifts are accepted by mail or online. To mail, send your check with a note detailing the fund, type of tribute (in memory or in honor) and indicate the name and address of who you want to receive an acknowledgement.

    To make a gift online, complete the form, select the button “I am giving in memory or in honor of someone” and complete the information.

    How do I set up a recurring donation?

    You can create a recurring donation by visiting our secure Giving Portal. Recurring gifts can be made via credit card or e-check/ACH; they can be made in any amount and scheduled for your convenience.

    Can I manage my own credit card giving online?

    Yes; once you have registered using our secure Giving Portal. You can edit your payment method(s) by logging into your account and making any necessary changes. You can also use your profile to update your personal information, change your password and view historical giving.

    What types of gifts do you accept?

    Send Relief accepts most forms of outright gifts. However, there are some exceptions, especially as it relates to real estate and personal property. Please contact [email protected] to ensure your specific gift qualifies under our accepted policies.

    What is a matching gift and will my company participate?

    Many employers sponsor matching gift programs and will double or triple charitable contributions made by employees, retirees or spouses.  To see if your company will match your donation and how to make a request, visit our Matching Gift page.  If you have questions, please contact our giving team.

    How do I make a gift of personal property or real estate?

    If you would like to donate personal property to Send Relief, please email the giving team at [email protected]. Depending on the gift, we may connect you with one of our partnering Baptist state foundations to best assist you since most gifts require appraisal or advance approval.

    General Questions

    Does Send Relief take a percentage of my gift as an administrative fee?

    No administrative fees are taken out of your gift. Every dollar given to help people in need is applied to our relief and development efforts.

    How do I update my contact information?

    To change an address, phone or e-mail, please contact the giving team via email at [email protected] or by phone at 1-833-SENDHOPE.

    If you have an account in our secure Giving Portal, you may also update your personal information, change your password, update payment method(s) and view historical giving.  You can access the portal and register for an account, if you haven’t done so already.

    How can I obtain a receipt for my gift?

    Receipts are issued for each mailed donation via USPS within two weeks of receipt. Online donations receive an emailed receipt. Annual statements are mailed by the end of January. If you did not receive a receipt or have a question about your statement, please contact the giving team.

    How is Send Relief affiliated with NAMB and IMB?

    Send Relief is a partnership between the North American Mission Board (NAMB) and the International Mission Board (IMB). In 2020, Send Relief expanded its work to include international efforts and is now the combined compassion ministry for Southern Baptists.

    Send Relief Gift Catalog

    Where do my donations to the Send Relief gift catalog go?

    Items in our gift catalog are examples of ways Send Relief helps people all around the world. When you “purchase” an item from the catalog, you are donating to a fund for projects in that category.

    For example, a gift of 10 Chickens is a donation to the Community Development Fund where providing farm animals is one way that Send Relief helps local families in under-developed communities. A gift of a Tarp is a donation to the Crisis Response Fund where emergency items provide assistance for victims of hurricanes, floods, and other types of crises.

    Can you tell me where the water well I donated was built? Or where the chicken I donated was sent?

    Send Relief puts your gifts to work all year through national and international projects. While each item in the catalog represents actual projects by Send Relief, we are unable to track specific donations. However, we can send samples of projects your gift may have funded. Please email [email protected] to request sample projects.

    Security & Privacy

    Will you sell my information to a third party?

    Your privacy, as well as your personal information, is very important to us. We value and honor your privacy by establishing an environment of trust and safety. Information, including names and addresses, beneficiaries, gifts amounts and estate information, is kept strictly confidential by all authorized personnel of Send Relief unless permission is obtained in writing from you. Such information will be recorded and retained only for the private, business use of Send Relief.

    How secure is my gift online?

    Send Relief’s online giving option utilizes industry standard, best practice encryption to process your gift. We do not retain your credit card information. Information for recurring gifts is processed through a third party, which is accountable to the same security regulations as the banking industry.

    Legal & Tax

    What is Send Relief's tax ID number?

    Send Relief is a registered 501(c)3 organization with tax identification number 75-1977130.

    Are my donations to Send Relief tax deductible? Will I get a receipt?

    Send Relief is a tax-exempt, nonprofit organization under 501(c)(3) of the IRS Code; we are qualified to receive tax-deductible donations. A receipt is issued for each gift received. We encourage you to work with your tax professional to ensure your individual charitable goals are met in completing each gift.

    When do I have to send in my gift for it to count in this calendar year?

    IRS regulations require that contributions sent by private carriers (i.e., FedEx, UPS, etc.) must be dated based on the date of receipt by the charity. Gifts sent through USPS can be dated and receipted based on the envelope’s postmark.

    How do I designate Send Relief as a beneficiary in my estate?

    Please contact the giving team for suggested language appropriate to your specific legal document and any specific designations. However, we encourage you to work with your legal professional to ensure your estate planning goals are met. The following is basic information your professional will need:

    Tax ID: 75-1977130.

    Office address: 4200 North Point Parkway, Alpharetta, GA 30022.

    Please do not mail your gifts to this address.

    Still have questions?

    [email protected]

    For additional information regarding giving, email us at [email protected] or call 1-833-SENDHOPE.