Ways to Give
Do you accept credit or debit card donations over the phone?
Yes, donations are accepted over the phone by calling us at 833-736-3467. You can also visit our secure Giving Portal.
Is it OK to send cash?
We are not able to accept cash. Please send a check or money order to the following address:
P.O. Box 117246
Atlanta, GA 30368-7246
To whom do I designate my check?
Please make your check payable to Send Relief. All gifts without a designation will be directed to our general Send Relief fund which serves the greatest need.
Can I Give by Mail?
Yes. Simply make your check to Send Relief. Note the fund on the memo line and mail to:
P.O. Box 117246
Atlanta, GA 30368-7246
What types of gifts do you accept?
Send Relief accepts most forms of outright gifts. However, there are some exceptions, especially as it relates to real estate and personal property. Please contact [email protected] to ensure your specific gift qualifies under our accepted policies.
Can I give a gift online?
You can give online by visiting our secure Giving Portal. For additional questions regarding online giving, contact us at [email protected] or by phone at 1-833-SENDHOPE.
Do you offer recurring donations?
Yes. Recurring gifts can be made via credit card or e-check/ACH; they can be made in any amount and scheduled for your convenience. You can set this up online by visiting our secure Giving Portal. For additional questions regarding online giving, contact the giving team at [email protected] or by phone at 1-833-SENDHOPE.
Can I manage my own credit card giving online?
Yes; once you have registered using our secure Giving Portal. You can edit your payment method(s) by logging into your account and making any necessary changes. You can also use your profile to update your personal information, change your password and view historical giving.
How do I make a gift in memory of or in honor of an individual?
You can make a gift in honor or memory of an individual and direct it to an appropriate program or fund by informing us with a note accompanying your mailed gift. After you have named your honoree, you may opt for Send Relief to send an acknowledgement to that individual. If you want Send Relief to send an acknowledgement note, please include the name and mailing address of the person who should receive the note.
Mail your check, a note with the type of tribute (In Honor or In Memory), and name and mailing address for acknowledgement (if applicable), to:
P.O. Box 117246
Atlanta, GA 30368-7246
What is a matching gift and will my company participate?
Many employers sponsor matching gift programs and will double or even triple any charitable contributions made by employees, retirees or spouses. You can check to see if your company will match your donation to Send Relief by visiting our Matching Gift page. If your company is eligible, you will be able to see the details of your employer’s matching gift program as well as link to the necessary form. You can then send the completed form with your gift, and we will do the rest. If you have any questions, you can contact us at [email protected] or by phone at 1-833-SENDHOPE.
How do I make a gift of personal property or real estate?
If you would like to donate personal property to Send Relief, please contact the Giving Team at [email protected] or by phone at 1-833-SENDHOPE.
My question is not answered here. Whom should I contact?
Please contact the giving team at [email protected] or by phone at 1-833-SENDHOPE.
How do I update my contact information?
To change an address, phone or e-mail, please contact the giving team via email at [email protected] or by phone at 1-833-SENDHOPE.
If you have an account in our secure Giving Portal, you may also update your personal information, change your password, update payment method(s) and view historical giving. You can access the portal and register for an account, if you haven’t done so already.
What if I need help when making my gift; who do I contact?
You can contact the giving team via email at [email protected] or by phone at 1-833-SENDHOPE.
How can I obtain a receipt for my gift?
Receipts are issued for each donation via USPS and/or an electronic receipt for those made via sendrelief.org. Our goal is to issue receipts within two weeks of the gift date, as well as an annual statement by the end of January each year. If no further donations are made, no further receipts are issued. We do not send reminders for recurring gifts. If you do not receive an expected emailed receipt, please check your junk mail or deleted mail folder. If you receive paper receipts, and a receipt has not arrived within two weeks, the receipt may have been lost in the mail. If you do not receive a receipt after donating, contact the giving team at [email protected] or by phone at 1-833-SENDRELIEF and request the re-issue of a duplicate receipt.
What if I don’t want receipts and just want an annual statement?
Contact Send Relief’s giving team at [email protected] or by phone at 1-833-SENDHOPE, and we will arrange to stop automatic receipts and just send a statement by the end of January for tax preparation.
I want to donate to a specific project; how do I find it?
At the top of our Giving Portal, you will find a search box, as well as several filters. This will allow you to search our unique portfolio of giving opportunities. If you are unable to locate the specific project or designation, please contact our giving team for assistance.
How will I know how my gift was utilized?
All gifts and their designations are properly entered in our financial system, receipted in a timely manner to the giver, and audited for appropriate use. When you give to the Send Relief, you want to know that your gifts are really making a difference. That’s why we’re committed to helping you understand the real impact of your donations.
How can I volunteer with Send Relief?
Send Relief has many opportunities to be involved in significant, life-changing experiences. Visit our Get Started page to learn more and find your next opportunity.
Is Send Relief still part of the North American Mission Board (NAMB)?
Most definitely. NAMB is our parent company and we are so grateful to be part of the work we are accomplishing together.
I don’t see my giving that I previously gave through the Giving Portal at namb.net. Am I still able to access that giving record?
Yes. While your name and password are the same at namb.net and sendrelief.org, the giving history is currently related to where you made the gift. Your namb.net giving history can still be accessed at namb.net/donations. Contact the giving team if you have any questions at [email protected] or by calling 1-833-SENDHOPE.
Does 100% of my giving to disaster relief efforts continue to go towards relief efforts?
Every dollar given to disaster relief efforts is applied to our relief efforts. No administrative fees are taken out of your gift.
Will Send Relief send me a receipt for my gift?
Yes. You will receive a receipt, either electronic or a hard copy, from Send Relief for any gift given. All gifts are tax-deductible.Contact us if have any questions on your receipts at [email protected] or by calling 1-833-SENDHOPE.
If I would like to make an online gift to a program that is not Send Relief specific, how can I do that?
Gift for ministries such as missionary support or church planting can be made at namb.net. Your name and password work at both namb.net and sendrelief.org.
Security & Privacy
Will you sell my information to a third party?
Your privacy, as well as your personal information, is very important to us. We value and honor your privacy by establishing an environment of trust and safety. Information, including names and addresses, beneficiaries, gifts amounts and estate information, is kept strictly confidential by all authorized personnel of Send Relief unless permission is obtained in writing from you. Such information will be recorded and retained only for the private, business use of Send Relief.
How secure is my gift online?
Send Relief’s online giving option utilizes industry standard, best practice encryption to process your gift. We do not retain your credit card information. Information for recurring gifts is processed through a third party, which is accountable to the same security regulations as the banking industry.
Legal & Tax Questions
What is Send Relief’s Tax ID Number?
Send Relief is a registered 501(c)3 organization with tax identification number 75-1977130.
Are my donations to Send Relief tax deductible? Will I get a receipt?
Send Relief is a tax exempt nonprofit organization under 501(c)(3) of the IRS Code; we are qualified to receive tax deductible donations. A receipt is provided for each donation we receive. However, we encourage everyone to work with their tax professional to ensure their charitable goals are met or exceeded in completing each gift. If you need an additional copy of a receipt, please contact us at [email protected] or by phone at 1-833-SENDHOPE.
When do I have to send in my gift for it to count in this calendar year?
Year-end gift credit may require some extra planning to insure your gift is credited for tax purposes in the current tax year. IRS regulations require that contributions sent by private carriers (i.e., FedEx, UPS) must be dated based on the date of receipt by the charity, whereas gifts sent through USPS can be dated and receipted based on the envelope’s postmark.
When can I expect to receive my year-end receipt?
All year-end receipts are typically mailed the last week in January.
How do I designate Send Relief as a beneficiary in my estate?
Please contact the giving team at [email protected] or by phone at 1-833-SENDHOPE for suggested language appropriate to your specific legal document. However, we encourage everyone to work with their legal professional to ensure their estate planning goals are met or exceeded in completing their legacy/planned giving goals. Send Relief’s tax ID is 75-1977130. The address of Send Relief’s principal office is 4200 North Point Parkway, Alpharetta, GA 30022. Please do not mail your gifts to this address.